Frequently Asked Questions
- My make or model of phone is not listed, can you still insure it?
- Can I Insure An Old Phone?
- Who underwrites MobileInsurances mobile phone insurance
- What If I Change My Phone
- What is my IMEI number and how do I find it
- How Do I Make a Claim
- Can I view the mobile phone insurance policy terms and conditions
- Can I cancel my mobile phone insurance policy
- How long does it take to process a claim
- What does the mobile phone insurance cover for
- How do I get a crime or loss reference number
- What are the main reasons claims might fail
The policy can be cancelled within 14 days of you receiving your mobile insurance confirmation for a full refund of your premium, thereafter an administration fee shall be due equal to 25% of the annual premium, with a minimum fee applying of £10.
Write to us at MobileInsurance, Supercover Insurance, 602 Cumberland House, 80 Scrubs Lane, London NW10 6RF. Please include your name, date of birth, address and payment reference or policy number so that we may comply with the Data Protection Act.