Frequently Asked Questions
- My make or model of phone is not listed, can you still insure it?
- Can I Insure An Old Phone?
- Who underwrites MobileInsurances mobile phone insurance
- What If I Change My Phone
- What is my IMEI number and how do I find it
- How Do I Make a Claim
- Can I view the mobile phone insurance policy terms and conditions
- Can I cancel my mobile phone insurance policy
- How long does it take to process a claim
- What does the mobile phone insurance cover for
- How do I get a crime or loss reference number
- What are the main reasons claims might fail
How long does it take to process a claim?
We guarantee to process all completed claims within 48 hrs. Check out our claims procedure here.