Frequently Asked Questions
- My make or model of phone is not listed, can you still insure it?
- Can I Insure An Old Phone?
- Who underwrites MobileInsurances mobile phone insurance
- What If I Change My Phone
- What is my IMEI number and how do I find it
- How Do I Make a Claim
- Can I view the mobile phone insurance policy terms and conditions
- Can I cancel my mobile phone insurance policy
- How long does it take to process a claim
- What does the mobile phone insurance cover for
- How do I get a crime or loss reference number
- What are the main reasons claims might fail
My make or model of phone is not listed, can you still insure it?
The answer is usually yes.
All you have to do is contact us with your make and model of phone. We will take a look to see if it covered under our policy and then add it to the list as soon as possible. You'll then get an email stating that it has been added and you will be able to get an instant mobile phone insurance quote.