Frequently Asked Questions
- My make or model of phone is not listed, can you still insure it?
- Can I Insure An Old Phone?
- Who underwrites MobileInsurances mobile phone insurance
- What If I Change My Phone
- What is my IMEI number and how do I find it
- How Do I Make a Claim
- Can I view the mobile phone insurance policy terms and conditions
- Can I cancel my mobile phone insurance policy
- How long does it take to process a claim
- What does the mobile phone insurance cover for
- How do I get a crime or loss reference number
- What are the main reasons claims might fail
What Are The Main Reasons Claims Might Fail?
Deliberate damage, and failing to report the loss or theft to the appropriate authorities (see making a claim). Loss is only included if you add loss onto your basic package.