Top Ten Weirdest Mobile Phone Insurance Claims

New data released by the team behind a leading mobile phone insurance website in the UK has uncovered the top 10 weirdest mobile phone insurance claims of the past 12 months;

including a farmer whose mobile ended up inside a cow and a lady who baked her phone into a Victoria Sponge.

Whilst many people break their phones by dropping the handset and smashing the screen, or end up experiencing a technological malfunction, site data released by a leading mobile phone insurance website in the UK has revealed the top ten weirdest mobile insurance claims.

The team at filtered through their claim data to reveal what they deemed to be the 10 weirdest claims from the past twelve months, which were as follows:

  1. A farmer in Devon claimed his phone had disappeared inside the back end of one of his cows when he’d been using the torch on his iPhone whilst assisting the cow during calving. The phone later made an appearance, but was damaged.
  2. A lady in her early 40s from Nottingham claimed that she’d baked her Nokia 6303i into a Victoria Sponge she’d been making for her daughter’s birthday. It didn’t endure the heat of gas mark 5.
  3. A lady in her 30s claimed she’d been walking her Cocker Spaniel on Barry Island beach, Wales, when a seagull swooped down and took her Samsung Galaxy from her hand.
  4. A woman in her late 20s from Bristol claimed the vibration function on her BlackBerry Bold 9900 phone had stopped working whilst she was using it as an adult toy.
  5. A 40 year old construction worker said his iPhone 4S had fallen out of his back pocket when he pulled his jeans down before sitting on the toilet. Not realising, he went about his business and flushed the chain. The phone didn’t flush, but underwent serious water damage.
  6. A man in his 30s claimed he’d been filming monkeys from the car window in Longleat Safari Park with his HTC One X when a monkey climbed on the roof and snatched it.
  7. A couple re-enacting the “I’m King of the World!” scene from Titanic lost their phone over the side of their cruise ship, whilst trying to take a photo of themselves.
  8. A pyrotechnician was setting up a show for the National Fireworks Championships in Plymouth, and having left his iPhone 3GS within the “blast zone”, it was nowhere to be found when he returned post-show, having been fired 3,000 feet into the air before exploding in a stunning display.
  9. A lady in her 20s from Liverpool admitted she’d thrown her HTC Desire X at her boyfriend, whom she’d discovered was cheating, but it missed him and hit a wall; breaking the handset.
  10. Rather than paying £60 for a ticket to see Blur at their sell-out Hyde Park shows, one customer tried to film the event on his iPhone from up a nearby tree – he got a little too excited as the band came on stage though, and dropped his phone onto the ground below.

The credibility of some of these claims was doubted by the team at, and all claims were investigated fully. Site data also revealed there had been precisely 64 claims from customers saying they’d walked into an object whilst preoccupied texting.

John Lamerton, Managing Director at, said:

“I must say, we tend to see a lot of weird and wonderful claims coming in from customers, but these 10 had to be the most bizarre. I’m not sure how some of them even came about, particularly in the case of the farmer and the cow.

“Mobile phones are only going up in price now, so it pays to have them insured for as many scenarios as possible. Judging by these claims, you really never know what you might need to claim for! My advice would be to just use the phone as a phone and not as an ingredient in a cake or a firework for that matter!”

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