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Samsung Phone Insurance

samsung_logoAt we offer comprehensive Samsung phone insurance to ensure you are fully protected should your Samsung mobile ever be stolen, lost or damaged.

Your Samsung mobile gives you the world in your pocket. Protect it with our low cost insurance and we’ll help you stay in touch, even when life doesn’t follow the plan!

Smartphones just get better all the time, but there are few more desirable than the Galaxy range from Samsung. Samsung sell more mobiles than any other manufacturer and it’s no surprise. The new Mega S4 has a whopping 6.3 inch screen – it’s almost a tablet, but if that’s too much of a pocketful there are smaller versions too.

We quickly come to rely on our smartphones for so much more than just staying in touch – imagine a long journey now without your phone! The trouble is we then feel the loss so much more if anything happens to the little computer in our pocket.

We set up to help protect you against cost and inconvenience should your mobile get stolen, or damaged. It’s a low cost insurance that’s big on benefits.

Here’s what we offer:

Cracked screen: Even though Samsung screens are tougher than many, dropping it is still likely to result in an ugly cracked screen. If you’re protected by our insurance there’s no need to be upset – we’ll get it fixed for you in no time.

Liquid damage: Nearly a third of the country admit to letting their phone take a swim, whether that’s down the loo, or for a spin in the washing machine. Phones don’t like it! Even the Samsung Galaxy S4 Active will find the washing machine a challenge. If it happens to yours don’t get a sinking feeling, call us and we’ll get it fixed, or replaced.

Accidental damage: If you break your phone through an accident, whether it’s falling from your pocket, or something more serious, your mobile insurance will get you back in touch with a repair, or replacement if necessary.

Theft: The unfortunate thing about having something that’s valuable to you is that it’s usually valuable to others too, and mobile theft is all too common, especially in the big cities. It’s horrible when it happens, but if your Samsung is stolen from you, your house or your car and you have our mobile insurance we’ll get you a replacement. Fast.

Breakdown: While Samsung make a lot of noise about how robust their phones are, unfortunately they also top our charts for being unreliable. If yours breaks down in warranty then the manufacturer should fix it quickly, but if your warranty has run out, don’t worry, we’ll get it repaired, or even replaced for you.

Compare mobile policies to make sure you’re getting the best value.

We set out to offer the cover you need, at a competitive price.

We offer you:

Speedy turnaround: When you rely on your smartphone, being without it is awful! That’s why we aim to get you back in touch within 48 hours of a claim being approved.

Simple Claims Process: Some insurance seems designed to put you off claiming! Not ours. We keep things straightforward to help you get your favourite gadget back as fast as possible.

And all these valuable additional benefits:

Worldwide cover: None of us want to leave our phones at home, especially now that prices for use abroad have tumbled. Whether you’re travelling for work, or you’re on holiday, we’ll cover you for up to 90 days out of the UK.

Unauthorised calls: It’s bad enough if you have your phone stolen, but then if the thief starts calling the other side of the world on your tariff it’s even worse! Your policy will cover the cost of up to £2500 of unauthorised calls per single claim.

Family cover: When you’re at home you can’t put your lovely phone down for a second without someone wanting to play with it. It’s nice that they’re interested. It’s also comforting to know that your cover extends to immediate family (mother, father, son, daughter, spouse or domestic partner) too. So if your other half, or your little one has an accident with your Samsung, we’ll be there to help piece it back together again.

Optional loss cover: For just £1 a month extra we’ll include loss cover, so if you just haven’t a clue where you left your phone, we’ll get you a replacement and usually within 48 hours of approving your claim.

How much does it cost to cover your lovely Samsung?

You can buy our comprehensive insurance for your top of the range Samsung mobile from just £4.39 a month if you pay for the year up front. This includes three months completely FREE.

We offer even cheaper insurance for the less sophisticated phones. If your Samsung is worth up to £150 we can offer cover from just £1.49 a month.

Remember we can include loss cover as well for just £1 a month extra.

Exclusions and excess charges: offers comprehensive cover at a great price, but even we can’t protect against every eventuality. These are our exclusions:

Unattended theft: It’s your responsibility to look after your phone and keep it within arm’s reach. If you leave it on the bar, or a park bench then the cover isn’t valid. You must report a loss to the Police within 48 hours

Breakdown within warranty: Your phone is best repaired within warranty by the manufacturer. Outside of warranty we’ll get you back in action.

Evidence of Ownership We must see evidence of ownership before considering a claim, check this page for details of acceptable evidence

And these are our excess charges:

For phones that cost under £250 at purchase: £25.

For phones costing between than £251-999: £50, and those over £1000, the excess is just £75.

You can find out more on our Excess pages, or in the policy terms.

Why should you insure your Samsung mobile phone with

You’ll get the first month of cover is completely free! And save 25% or more against high street prices.

Speedy claims turnaround and great service  – we resolve most claims within 48 hours.

3 GB of storage for your photos or other files – completely free

Why should you insure your Samsung phone with

  • Your first month of cover is completely free!
  • Quick claims turnaround and great service – we aim to resolve claims within 48hours.
  • 3 GB of storage for your photos or music – completely free.

Important documents:

For full policy terms check our Terms and Conditions of Insurance document.

For a summary of insurance terms check our Key Facts document.

Protect your Samsung phone from only £1.49 per month

We'll insure your Samsung phone for these incidents:

  • Accidental Damage
  • Liquid Damage
  • Theft
  • Unauthorised Calls
  • Breakdown
  • Worldwide cover for up to 90 days

Include loss for £1/month

What do people say about

  • "I've lost two phones in as many years, so mobile phone insurance is a must for me" - Lorraine T, Great Yarmouth.
  • "My last iPhone went swimming with me, and cost £375 to repair, so should work out cheaper for me!" - James L, Middlesbrough.
  • "I'm really glad I had the cover, as I dropped my blackberry within a week of getting it!"- Gemma B, London.

How do our prices compare?

  • - From £1.49 a month
  • o2 - From £6.00 a month
  • Orange - From £7.99 a month
  • Vodafone - From £2.99 a month
  • Carphone Warehouse - From £1.99 a month
  • 3 - Not available
  • T-mobile - From £2.99 a month

Prices correct as of January 2014